NEC3 TSC: Is there a standard approach to dealing with reactive repairs under the NEC TSC?

NEC3 and NEC4 Contracts General
1

Is there a standard approach to dealing with reactive repairs under the TSC?

This would be high volume minor repair jobs that arise during the course of a month.

I’m not sure as the whether it’s better placed in a retrospective monthly Task Order or compensation event (due to the high volume and quick turnaround required). I suppose it would it depend on how the Service Information is drafted.

I feel like there’s an obvious solution that I can’t quite articulate!

2

The simple answer is no, and I’m not aware that NEC has an official position on this either.

Personally I amend secondary Option X19: Task Order by Z clause to use this for all unplanned / reactive / emergency / minor works. Others chose to include a procedure in the Service Information.

I wouldn’t advocate doing anything retrospectively as it doesn’t help you manage the contract or your budgets.