We have a situation whereby the contractor has missed the date to achieve a milestone in the programme (project is time driven). Also the contractor has failed to provide the updates in the intervals provided in the contract data (X20.2) and therefore failed to provide any proposed improvements as per X20.3.
X20.4 states that payments are made when the contractor has achieved the milestone or improved upon it. If the contractor has not proposed any improvements then how can we measure that?
On the face of it they are not entitled to be paid this money. The problem we have is that due to the terms and conditions of the framework the contractor is to place a set %age of their Fee at risk which is then placed in to the incentive schedule payments list.
Due to the intention of the framework and X20, this is to incentivise the contractor and not punish them, so can we take that money and move it to the next milestone? Or are we permitted to allow the contractor to provide a forecast after the date in the incentive schedule and have them make proposals for improvement?
The reason I ask is because X20.5 states we cannot remove or reduce a payment stated in the incentive schedule.