NEC4 PSC Option C - Client instructed additional scope but Service Manager not administering contract or liasing with Client How to notify?

We have been instructed additional scope by the Client on a major project. Our services span several large projects and is siloed between each area. The Client has been requested additional resources in one of these areas in an urgent manner. The Service Manager however is not liasing with the Client to instruct a quotation.

As this is scope instructed by the Client, but not directly the Service Manager, what clause would you reference to notify a CE? We have been accommodating to support the Client, but this feels like in our effort to support the Client, we may be potentially working at risk?

1 Like