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How do i get my question answered quicker?

+1 vote
I have an urgent question and need support quickly. What can i do to help speed up getting an answer?
asked Oct 3, 2012 in ReachBack FAQs by John Smith (280 points)  

1 Answer

+2 votes
Best answer
Please see our article on how to ask questions; it helps if you ask them in the right way,

If however you have lots of questions, a large team or group of clients to support and need support with a guaranteed level of service, please see our corporate subscriptions. We can build a support team around your needs, that are vetted by us to standards that make most consultants' eyes water! We are also able to provide a blended solution where both internal and external team members support your team. Our subscriptions provide a number of additional features for our clients, such as service level agreements, business analytics tools, private forums, dedictated phone, email, etc. For more information please see:-

or contact our sales team on
answered Oct 3, 2012 by Chris Corr Panel Member (10,010 points)  
edited Nov 9, 2012 by Rob Glasspool